I have a Cisco 7945G phone that I have setup with a VPN profile so it can be used remotely. This device was configured properly, tested at multiple locations and implemented. This device worked fine for several months but recently the end user has moved into a new house and now has a new service provider (Verizon FIOS). Now for some reason the phone will not get past the Registering process and doesn't prompt her for her VPN credentials. Nothing has changed with the phone so I am assuming it is either her new ISP or the Modem/Router they provided her. The device gets an IP address via DHCP from her home network but then just sits as the registering screen. She is able to use the Anyconnect client on her laptop to connect to our SSL VPN that way so I don't think the provider is blocking VPN traffic; but there is something that is stoping the phone from getting out.
