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Backup configuration missing from ASDM

g.fernandes
Level 1
Level 1

Having a problem with an ASA5520 system in that Backup and Restore configuration option under the ASDM Tools menu is not displayed/available.  Any ideas as to why this is?  ASDM version supports it as far as I can see.  Further details:

- ASDM/ASA versions of ASA5505 and ASA5520 system are:

ASDM Version 7.1(3)

ASA Version 9.1(2)

Java 1.7.0_45

- User logging in with is a Priv 15 user.

- Only when system context is selected, under the Tools menu "System Reload" is available along with File Management, Downgrade Software etc. but no Backup Configuration or Restore Configuration.

- If same ASDM client is used with ASA5505 instead of ASA5520, the Backup Configuration and Restore Configuration options display just below "Downgrade Software" and backup and restore work.

- If try to access ASDM via a different system with different version of Java etc. same problem.

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