Hi,
We have an issue with Prime Collaboration Assurance to manage the CUCM cluster.
When we discover the CUCM cluster we receive a state 'undiscoverable' for all servers in the cluster with status reason:
'Failed to manage the device. Do a re-discovery.'
We have configured the application users for HTTP/JTAPI access and the SNMP settings as stated in the deployment guide and docwiki document.
Unity Connection and SRST Voice gateway are discovered and in a managed state.
CUCM version is: 9.1.2.11900-12
Prime Collaboration Assurance Version is: 9.5.34267
Any idea how to troubleshoot/debug this?
Thanks
Luk
