05-09-2014 03:06 AM - edited 03-17-2019 04:08 PM
Hello,
on a workstation we have a strange behavior of the Jabber Client.
After a successful login the control of the deskphone works for about 15 seconds, then the deskphone gets disconnected.
The behaviour is bound to the computer, various Windows and Jabber users have the same problem on this computer, but no problem on another.
In the Jabber log i found this line:
2014-05-09 10:43:16,269 DEBUG [0x00000988] [\impl\TelephonyServerHealthImpl.cpp(261)] [csf-unified.telephony.TelephonyServerHealthImpl] [TelephonyServerHealthImpl::updateHealth] - updating health with serverType [CucmDeskphone] serverHealthStatus [None] serverConnectionStatus [Disconnected] serverAddress [10.120.150.20 (CTI)] serviceEventCode [UnknownConnectionError] transportProtocol [CTI]
Any ideas how to solve this issue?
Thx in advance.
Regards,
Stefan