05-15-2014 08:11 AM - edited 07-05-2021 12:50 AM
I created a guest wireless network on my 5508 controller (uses default a/n), and it is set to broadcast the SSID
Almost everyone can see this network SSID: my Mac sees it right away, and I can join it and surf the web all day.
Two Windows laptops had an issue seeing the SSID --it wouldn't show up when they scanned for wireless networks. One of these was corrected when the machine was updated to Windows 8.1
The other is a HP laptop running Windows 7. Even though we did some updates, the machine can't see the SSID. Even if I pace the machine within 10 feet of the AP, nothing. The user's Android phone sees the SSID no problem.
Since this client is never joining the network, I have little to go by (no logs).
Has anyone seen this? What could be the issue?
Solved! Go to Solution.