08-26-2014 12:59 PM - edited 03-18-2019 03:19 AM
We have TMS (14.4.2), VCS C and E (8.2.1), TMSXE (4.03) all connected and working in a webex enabled telepresence environment. Exchange is 2007. When a user books a meeting in outlook they get confirmation from the exchange that the telepresence rooms are available, but they do not get the confirmation from TMS. In TMS the meeting is booked correctly and will launch properly, but the organizer does not get an email back from TMS that confirms the meetings.
We have changed the email address in TMSXE to an address that the TMSXE service account has send on behalf of and it was not different than using the TMSXE service account. If a meeting is booked on TMS directly the confirmation email from TMSXE service account works fine.
I have a tac open, but we are both struggling to find a solution. Looking for some guidance. Any help is appreciated.