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ap stuck in download

Mathieu Sturm
Level 1
Level 1

2 access points are stuck in downloading. They have the default version from factory but we are still in wlc version.

We are getting these errors. They are in a remote location. Can I use a special command to reset the device? Or  should I press the mode button?

*Jun  5 13:30:28.455: %CAPWAP-3-ERRORLOG: Failed to load configuration from flash. Resetting to default config
*Jun  5 13:30:28.463: %LWAPP-3-CLIENTERRORLOG: Config load from flash failed. Initialising Cfg

*Jun  5 13:30:28.463: %CAPWAP-3-ERRORLOG: capwap ifs:  read error or timeout
*Jun  5 13:30:29.451: capwap_image_proc: problem extracting tar file
*Jun  5 13:30:38.463: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Jun  5 13:30:38.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: peer_port: 5246
*Jun  5 13:30:38.447: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: peer_port: 5246
*Jun  5 13:30:38.447: %CAPWAP-5-SENDJOIN: sending Join Request to archive download capwap:/ap3g2 tar file
*Jun  5 13:30:38.451: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.

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