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How to change a Cisco Prime appliance from Primary to Secondary in HA

simonprice1
Level 1
Level 1

Hi.

I have two Cisco Prime appliances deployed but during one of the install processes there was a problem during the HA configuration. The net result is I have two primary servers.

I am trying to create the HA configuration as the per the CP Administrator Guide through the GUI but keep getting the error:

Error: Server "IP Address" is a primary server. Can not register with another primary server. Please check server address.

The IP Address in question is the correct Primary server. The other primary is not because of the failed installed process.

How do you re-run the HA configuration script/cmd?

Any help appreciated.

Thanks in advance


SP

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