08-29-2014 04:14 PM - edited 07-05-2021 01:28 AM
Hi Experts,
We got WLCs (5508 and 2504) and got Corporate enterprise wireless WLAN. We got this issue that the client been prompted with a "Additional information is required to connect to (network name/ssid). We are using Radius which is already set to 10 days user time outs and adjusted all the timers (session timeouts/user timeouts,idle timeouts,etc) in the WLC but doesn't help. Debug show reauthentication still happening...
Anyway to remove this "Additional information is required to connect to" prompt for our WIn7 laptops?
Tia