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External call via SIP not going to voicemail

Ajlal Haider
Level 1
Level 1

Hi all,

I am doing a new CUCM setup and am having issues with Forward Busy External and Forward No Answer External. Forward Busy Internal and Forward No Answer Internal work just fine. Even the forward all to Voicemail also works when calls come from external numbers. In the DN configuration everything has been setup to go to voicemail with the correct CSS.

Calls coming in via Analog lines go to voicemail without any problem. Its only ths SIP calls that are not working.

I have been stuck on this for days now, any help is greatly appreciated.

Please see the attached debug ccsip message. In the debug 5344 in the internal number and 5943 is the external number.

Thanks,

AJ

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