Hi All,
I was trying to setup an signed ssl cert for my presence install but i broke something. Thus far i have only generated a sign request for the tomcat web services, and uploaded the root cert as well as the signed cert from the vender.
Now call manager does not see the services running in im and presence server. When i do a diag in IM and presence server, the following fail
erify Cisco IM and Presence Data Monitor service is running on all nodes. Could not determine the status of the Cisco IM and Presence Data Monitor service on the following nodes On all impacted nodes verify that no other services are currently starting, stopping or restarting. Wait until all service operations have completed and retry the test. Check System > Notifications and verify that communication between IM and Presence and the CUCM publisher node is working. If the CUCM publisher node has been upgraded to a Maintenance Release or Service Update and the IM and Presence nodes in the cluster are not being upgraded, you must reboot them.
Verify Cisco XCP Connection Manager's service status Cisco XCP Connection Manager service is currently down.service state=[UNKNOWN] reason=[null] To start the Cisco XCP Connection Manager service, please use the Serviceability application (fix ) Verify Cisco XCP Authentication's service status Cisco XCP Authentication service is currently down.service state=[UNKNOWN] reason=[null] To start the Cisco XCP Authentication service, please use the Serviceability application (fix )