cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

Beginner

UCCX 10 finesse: Post Call Survey

Hello everyone

Before,when my customer used CAD as agent desktop,if the agent want to launch a post call survey,agent can press a customized button on  CAD whcih contained the function of launcing a blind transfer the call to a Survey script.

However,I find the function is missing when using UCCX finesse as agent desktop,which postone the plan to migaration from CAD to Finesse.

My question:Is there any workaround?

Everyone's tags (1)
Who Me Too'd this topic