01-08-2015 09:30 AM - edited 03-20-2019 08:25 PM
It might be good if you actually test the work around exactly as it's typed because it doesn't work that way.. Work around should read as below, "Cisco Unified" is missing on the Bug ID at least as it applies to CUIC running on UCCX 9.0
Workaround:
Restart CUIC reporting service using
utils service restart Cisco Unified Intelligence Center Reporting Service