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CUEAC 10.5 Standard - Unable to Login

Richard Simmons
Level 3
Level 3

Hi All,

I am installing CUEAC 10.5 Standard and have followed the guide here;

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuacs/10_5_1_SR1/install_admin_guide/CUACS1051SRGUIDE.pdf

I have created the application user and assigned the correct groups as described in the document. I have also associated the end user with the phone and both the phone and UDP with the application user.

When i try to login i get the following error;

The extension you entered is invalid. Please contact your system administrator to obtain a valid extension for this application.

Thanks in advance,

Richard

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