I have been working with the Prime Collaboration Deployment tool in the lab trying various things with it. I like the concept of what it is supposed to do, but in practice it fails far more than it succeeds. Of note:
1. If a presence server is hooked to CUCM, PCD insists on attempting to discover it. Doesn't give you the option not to, even if you NEED it not to.
2. No option at all to address the possibility that the platform OS username and password for the presence server might be different than the CUCM platform OS username and password. This is a huge miss by Cisco.
3. If you run a discovery, I find that it often "fails" with no explanation at all. Why did it fail? How do I figure out what to fix? The admin guide references a set of logs to pull, but after reviewing those, they are no help at all.
4. Troubleshooting is maddening. Nothing in the tool, in the documentation, or on line to help with most of the issues I'm seeing. The issues that are documented, I'm really not seeing occur.
5. No dedicated forum for addressing issues with a new tool with very skimpy documentation.
I would welcome a pointer at additional resources on this tool. It could be such a huge help. As is, it's almost too hard to use due to lack of resources to back it up. We cannot put this into production deployments if we cannot depend on it to behave correctly.
TIA
Cliff
