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ACS 5.5 (3495) Backup / restore

Having issues with backup & restore on ACS 5.5 running on 3495 platform.

Incremental backups are scheduled daily at 2 AM.  Full backup is scheduled weekly at 6 AM.  Data Purge is scheduled for 4 AM (by the system - unable to change this value).

 

Log Collector has crashed a couple of times when a full backup is attempted (manual or automated).

 

TAC had us move database file to a repository and then clean the database.  After the clean, incremental backups sometimes run at 2 AM as scheduled and then at 6 AM.  No idea why.

The data purge job has failed.  I don't think it's running any more.

Incremental backup failed at 6 AM yesterday (1/21/15) because "another backup or restore was already in progress".  Incremental backup wasn't supposed to run at 6 AM.  Apparently, this caused the system to turn scheduled backups "off", so now backups aren't running at all.

 

Has anyone else experienced these issues?  Is there a known fix?

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