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CUCM displays Download status as 'Upgrading' for 78xx ip phone CSCup98149

HI Community, I run in thiss issue, but BuG Search Tool schows no solution at the moment.

Have anyone heard about an Solution?

 

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Upgrade 78xx ip phone firmware. The upgrade got completed successfully and the phone is working fine. But still the download status is showing as 'Upgrading' on CUCM.
Tried restarting Cisco RIS Data Collector, but still same.
But for other model ip phone the status is showing successful on same CUCM.

Conditions:
Tested on CUCM 9.x and 10.x

Workaround:
N/A

Further Problem Description:

Customer Visible

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Details
Last Modified:
Nov 21,2014
Status:
Open
Severity:
4 Minor
Product:
Cisco IP Phone 7800 Series
Support Cases: 4

HTH, please rate all useful posts and right answers.
Who Me Too'd this topic