cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

UCCX upgrade problem

esanvalero
Level 4
Level 4

I've a problem upgrading from UCCX version 10.0(1)SU1 to 10.5

 

I got this log:

10/31/2014 19:10:29 preflight|Execute preflight command (6/7): cp -f /common/preflight/CM/RU/install-confirm-content.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
10/31/2014 19:10:29 preflight|Preflight command returns 0|<LVL::Debug>
10/31/2014 19:10:29 preflight|Execute preflight command (7/7): rm -rf /common/preflight/CM/RU|<LVL::Debug>
10/31/2014 19:10:29 preflight|Preflight command returns 0|<LVL::Debug>
10/31/2014 19:10:29 refresh_upgrade|IOWAIT monitor stopped|<LVL::Info>
10/31/2014 19:10:29 refresh_upgrade|Cleanup support directory|<LVL::Info>
10/31/2014 19:10:29 refresh_upgrade|Unmount /common/mnt/updates_img|<LVL::Debug>
10/31/2014 19:10:29 refresh_upgrade|Cleanup mounted DVD or ISO|<LVL::Info>
10/31/2014 19:10:29 refresh_upgrade|Found mount point "/mnt/source" for source filesystem /dev/hdc|<LVL::Debug>
10/31/2014 19:10:29 refresh_upgrade|Unmount /mnt/source|<LVL::Debug>
10/31/2014 19:10:30 refresh_upgrade|Ejecting DVD (/dev/hdc)|<LVL::Debug>
10/31/2014 19:10:30 upgrade_install.sh|Cleaning up download...|<LVL::Info>
10/31/2014 19:10:30 upgrade_install.sh|Cleanup upgrade source area.|<LVL::Info>
10/31/2014 19:10:30 upgrade_install.sh|Ejecting DVD (/dev/sda2)|<LVL::Debug>
10/31/2014 19:10:30 upgrade_install.sh|Removing /common/download/10.5.1.10000-24|<LVL::Info>
10/31/2014 19:10:30 upgrade_install.sh|Removing /common/cisco_base|<LVL::Info>
10/31/2014 19:10:30 upgrade_install.sh|Started auditd...|<LVL::Info>
10/31/2014 19:10:31 upgrade_install.sh|Started setroubleshoot...|<LVL::Info>
10/31/2014 19:10:31 upgrade_install.sh|Changed selinux mode to enforcing|<LVL::Info>
10/31/2014 19:10:31 upgrade_install.sh|Cleaning up rpm_archive...|<LVL::Info>
10/31/2014 19:10:31 upgrade_install.sh|Removing /common/rpm-archive/10.5.1.10000-24|<LVL::Info>
10/31/2014 19:10:31 upgrade_install.sh|IOWAIT monitor stopped|<LVL::Info>
10/31/2014 19:10:31 upgrade_install.sh|File:/usr/local/bin/base_scripts/upgrade_install.sh:604, Function: main(), Upgrade Failed -- (1)|<LVL::Error>
10/31/2014 19:10:31 upgrade_install.sh|Parse argument status=upgrade.stage.error|<LVL::Debug>
10/31/2014 19:10:31 upgrade_install.sh|_set_upgrade_status_attribute: status set to upgrade.stage.error|<LVL::Debug>
10/31/2014 19:10:31 upgrade_install.sh|is_upgrade_lock_available: Upgrade lock is not available.|<LVL::Debug>
10/31/2014 19:10:31 upgrade_install.sh|is_upgrade_in_progress: Already locked by this process (pid: 10800).|<LVL::Debug>
10/31/2014 19:10:31 upgrade_install.sh|release_upgrade_lock: Releasing lock (pid: 10800)|<LVL::Debug>

Installation of UCSInstall_UCCX_10_5_1_UCOS_10.5.1.10000-24.sgn.iso failed

An error has occured but no messages are available.  This can happen when another administrator is working on the system at the same time and triggers an error.

 

When I try to cancel the upgrade, I got also an error:

admin:utils system upgrade cancel
Canceling the upgrade.  Please wait...

An error has occured but no messages are available.  This can happen when another administrator is working on the system at the same time and triggers an error.

Upgrade status: Failed
  Upgrade file: UCSInstall_UCCX_10_5_1_UCOS_10.5.1.10000-24.sgn.iso
   Upgrade log: install_log_2014-10-31.19.03.36.log

Who Me Too'd this topic