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Jabber MRA, Login username and password incorrect

Deval Tetar
Level 1
Level 1

Hi,

I have recently deployed MRA for Jabber.

I am new with MRA and this is first deployment I am doing.

 

With help of great posts on community I am able to complete the configuration.

Current setup

CUCM 10.5.2 (Recently upgraded )

Expressway 8.5

Jabber for Windows 10.6

 

Both traversal zone are active and no errors on expressway C and E.

 

I am using only _cuplogin._tcp.xyz.com SRV record for internal service discovery.

When I use _cisco-uds._tcp.xyz.com , I am not able to connect internally as well, I get "error can not communicate with server"

With CUP srv everything works very fine.

 

My external collab-edge record works fine and Jabber ask for username and password, however when I enter password I get error "Login username and password incorrect".

 

Same username and password works internally.

I know when coming from Internet Jabber uses only UDS for authentication and inside it an be anything.

 

I have attached Jabber log file.

 

Please let me know your suggestions.

 

 

Thanks and Regards,

Deval Tetar

 

 

 

 

 

 

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