02-17-2015 10:02 AM - edited 03-14-2019 02:26 PM
I have a Menu in a script with a Zero option to go to our operator. Internal people are abusing this option so I want to route them differently with they press Zero.
I figure I can put an IF statement before the call redirect to look to see if the caller id is 4 digits but not sure how or if I can do that.
Any help is appreciated.
I'm using UCCX 7.1
Solved! Go to Solution.