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"AsyncOS UPGRADE FAILED" - Ironport upgrade from 8.0 to 8.5 (24 of February release) and since then it stopped responding.

mamaral
Level 1
Level 1

Hi!

 

I have upgrade my Ironport from 8.0 to 8.5 (24 of February release) and since then it stopped responding.

I can ping all IP's, but that's it.

I tried to ssh or access using the web access, but it rejects every connection.

I have connected to the serial port and after login i get this on both ironports (i have 2):

 

AsyncOS starting services ...
............................................................................................................................................................
AsyncOS ironport-a.azores.gov.local (cuau0)

login: admin
Password:
No home directory.
Logging in with home = "/".
Last login: Fri Feb 27 12:04:54 on cuau0
AsyncOS UPGRADE FAILED

Please contact customer support.
login: /data/bin/cli.sh: No such file or directory
AsyncOS ironport-a.azores.gov.local (cuau0)

 

Does anyone had this problem too?

 

Tkx

 

Miguel Amaral

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