cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

8851 and 8861 (SIP) freeze occasionally

infosys02
Level 1
Level 1

Hi,

 

I would like to know if anyone have been experiencing some freezing issues with 88XX phones? 

 

We first received the phones with the firwamre sip88xx.10-2-1-16 but since the phone was looping through reboots when connected to 2x or 3x 8800 modules, we upgraded to sip88xx.10-2-2-16. Since then, the phones freezes completely from time to time and needs to be disconnected. 

When frozen (which often happens when the calls are transferred to another extensions), there is nothing we can do at all on the phones.

 

There is no newer firmware  so I'm pretty much stuck here.

I'll have to try our other BNIB 8851 but at least one 8861 and one 8851 have the exact same behavior.

 

Thanks!

Who Me Too'd this topic