Hi Everyone
I've created a custom report on UCCX and have added it to the Finesse XML Layout.
My report has a simple threshold to make the value change colour when the value is greater than 0.
When the value first goes above 0, the threshold works fine and the value changes to red. But when the value returns to zero, the row stays red and does got go back to the default colour. The user has to refresh the page to make the row white again.
Has anyone come across this issue or know of a possible fix? Example and setup is below.
(UCCX 10.5 Premium High Availability)
