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SSO into Self Care Portal

mikearama
Level 1
Level 1

Hey techies.

 

I hope this is an easy one... I don't mind looking silly for asking...

 

We've enabled SSO in our environment just yesterday... part of our Jabber roll-out.  As an unexpected surprise, logging into Call Manager is also now automated, which I like.

 

However, the gotcha is logging into the Self Care Portal.  On top of my AD-integrated account, I admin several departmental ON-CALL numbers which are local accounts.

When I select the portal, SSO takes me directly to my account.  I do not see an option to log in with a local account.

 

How can I bypass ADFS in such a case and authenticate with a local account?

Much obliged,

Mike

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