07-20-2015 08:59 PM - edited 03-17-2019 03:42 AM
hi Team,
we are using 7821 series phones, and on the phone there is a New Softkey "Recents" this key doesn't appear in Softkey configurations layout so can't be removed. While doing some search found that it is a Bug.
https://tools.cisco.com/quickview/bug/CSCuu74767
My question is:
If I press "Recents" Softkey it shows the previous dialed number (like Call History) however the strange party is if I pickup the phone while on Recents screen, it automatically dials the number. Has anyone encountered this before, Is there a way we can stop it to auto dial ?
Appreciate your inputs .
Regards,
Anil Sharma.