09-22-2015 08:25 AM - edited 03-15-2019 06:11 AM
Dear All,
I have UCCX 10.6, Social minor 10.6 along with MS Exchange 2010.
i can see email in social minor feeds as below but on in finesse.
But in finesse i am unable to see Ready\Not ready for chat and email button , which is default feature. pic is below.
i have checked all the configuration. and everything seems fine but no email on finesse. i think when Ready\Not ready for chat and email button appears. issue will be resolve.
anyone there who has faced this issue and can help me to get rid of this.
i had seen one abnormal thing in social minor.below is the snapshot.
Waiting for response.