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TelePresence MX300 G2

Have a nice day,am working for Project in Saudi  as shared contact ,Please find the below our Tech hints request,
we have 2 Cisco TelePresence MX300 G2 the serial no of first device is( FTT1903004P) and second serial no (FTT190303EJ)
WE need the video number and activation code 
and There is a problem  this device is  receives  calls many times 
kindly find attached file 
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