We are trying to delete a device from Cisco Prime Infrastructure 3.0. When we try to delete it from inventory we get the following error:
Delete Device(s) Failed: xx.xx.xx.xx. Please see ifm_inventory.log to get initial information. Please contract system administrator for further details.
We have checked the logs and just appears this message:
2015-11-15 16:45:13,066 [http-bio-443-exec-10] INFO logging - IFM InventoryService info processSQL: null.
2015-11-15 16:45:23,829 [http-bio-443-exec-6] INFO logging - IFM InventoryService info processSQL: null.
2015-11-15 16:45:39,402 [http-bio-443-exec-1] INFO logging - IFM InventoryService info processSQL: null.
We have no conectivity with this device. If I try to delete other devices I can do it correctly.
We have tried to restart the ncs (ncs stop and ncs start) but the same error follows. Please , can anybody tell me what could be the problem?
Regards,
