02-10-2016 11:09 PM - edited 03-17-2019 05:52 PM
Just installed Cisco Jabber for Windows on a surface Pro 4, video from a usb webcam is fine but cant get video coming from the front or rear cameras to work properly. Video extremely delayed and has a green tint. Video works fine in all other apps except Cisco Jabber for Windows Version 11.1.3 or 11.5.0 and Cisco Jabber for teleprescence (Movi) v.4.8 on windows 10. All firmware & drivers are up to date. I have also tried a virtual webcam which works in other programs but hangs with no video when selected in either Jabber or Movi. I saw reports on video issues on the surface pro 3 because of the atom processor however the surface pro 4 has a core M processor.Any advice on how to resolve this would be much appreciated.