We have CUCM 9.1.2 and mediasense 11.0.1 applications configured with this guide http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/11/User_Guide/CUMS_BK_M5B01864_00_ms-user-guide-11/CUMS_BK_M5B01864_00_ms-user-guide-105_chapter_010.html to record all calls using BiB.
But in search and play a recorded file plays only a voice of local user not the far end caller. Is there some misconfiguration or any way to find out where is the problem?
P.S. Tried to capture span from phoneswitch and find out that phone streams to mediasense two separate voice-streams (local and far-end).
