When I join a Telepresence SX20 to one of our WebEx MeetingCenter conferences, we're unable to select a layout on the SX20. It only uses the reduced size main speaker (or shared monitor), with the separate film-strip of participants on the lower 25% of the display. We can press 2 on the SX20 remote, or use far-end camera control to select a new layout (it highlights blue), but it never switches to that layout.
Is there an option in MeetingCenter that locks the layout to Telepresence participants? I can't find any.
Am I missing some config somewhere?
Thanks,
Tony
