03-28-2016 08:51 AM - edited 03-17-2019 06:21 AM
Hello,
Recently purchased a Cisco CP-8861 IP phone that was advertised as specifically designed for 3rd party call control. I started up the phone and it automatically went to an expressway sign-in app. I was able to locate the IP address of the phone and tried accessing the web interface by simply typing in the ip address as typically done with other models. While the phone responds to pings it refuses any connection attempt using it's ip address.
I've looked at all the documentation online numerous times and while I've found several others with the same question I haven't found any answers. I'm wondering if it has to do with upgrading the firmware? If so, can it be done without use of CUCM? I see that a TFTP server might help but I want to make sure that's the issue before doing the upgrade.
My current firmware is sip88xx.10-3-1-20
I really hope there is something simple that I'm overlooking!
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