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Incomming Calls on SIP Trunk Could not answer on Phones on CUCM

John Mayer
Level 1
Level 1

Hello Everybody

Actually i have a problem on our VOIP Network, we recently give SIP Trunk from out phone provider to Connect to PSTN

our voip network diagram are as below, we use Cisco2911 as voice gateway and CUCM 8.6 as Call Processing Server

PSTN (SIP Trunk)   <----> VG   <----> Phone (CUCM)

Outgoing calls from Phone (on cucm) are OK but we have issue with  Incoming calls from outside; phones are ringing but when phone pickups, other party still ringing and after some sec call disconnected.

for checking the incoming call, i set up Call Manager Express on VG with CIPC registered on it, try to call from outside, call is ok and both party can talk without any problem.

problem is only on phones which registered on CUCM, for solving the problem, i first check the codec between VG and CUCM and also the VG and SIP Provider all of the are G711ulaw

i enclosed the debug ccsip all

i appreciate the if you can help me to solve this issue

Thank you in Advance

John Mayer

Here is my SIP Trunk Config:

voice service voip
 no ip address trusted authenticate
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 supplementary-service h450.12 advertise-only
 fax protocol t38 version 0 ls-redundancy 2 hs-redundancy 0 fallback pass-through g711ulaw
 no fax-relay sg3-to-g3
 h323
  no h225 timeout keepalive
  session transport udp
 sip
  bind control source-interface GigabitEthernet0/1
  bind media source-interface GigabitEthernet0/1
  min-se 300 session-expires 300
  registrar server
  early-offer forced


voice class uri 1001 sip
 host ipv4:10.105.40.34


dspfarm profile 11 transcode  
 codec g729abr8
 codec g729ar8
 codec g711alaw
 codec g711ulaw
 maximum sessions 20
 associate application SCCP
!
dspfarm profile 22 conference  
 codec g729br8
 codec g729r8
 codec g729abr8
 codec g729ar8
 codec g711alaw
 codec g711ulaw
 maximum sessions 2
 associate application SCCP
!         
dspfarm profile 33 mtp  
 codec g711ulaw
 codec pass-through
 maximum sessions software 500
 associate application SCCP


dial-peer voice 100 voip
 description "_Outgoing to CUCM_"
 destination-pattern [1-5]..
 session target ipv4:192.168.200.10
 dtmf-relay h245-alphanumeric
 codec g711ulaw
 no vad



dial-peer voice 200 voip
 description R_Incoming Call from SIP Trunk_S
 translation-profile incoming IncomingProfileSIP_1
 session protocol sipv2
 incoming called-number 43461...
 incoming uri via 1001
 dtmf-relay sip-notify rtp-nte
 codec g711ulaw
 no vad

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