Hello,
I am working with Unity Connection 10.5. Everything seems to be working, but one annoying little thing --- When a user decides not to record a custom greeting, the system does not announce their phone number or user name to the caller leaving a message.
Instead of "Sorry, <directory number> is not available...." or "Sorry, <user name> is not available....", the caller hears "Sorry, is not available...."
I cannot find a clear reference for how to adjust this; every search I do seems to end up with configuring call handlers, which is not what I am trying to do.
Any help would be greatly appreciated.
