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ACS 5.5 Monitoring and Report Viewer not working

petebardak1
Level 1
Level 1

Hi, 

ACS and AAA is working fine, but whenever I try to launch the Monitoring and Report Viewer on ACS v5.5 I get the a message saying "The monitoring and reports database is currently unavailable. Attempting to reconnect in 5 seconds. If problem persists, please contact your ACS administrator."

I tried stopping/starting ACS via CLI and reloading the whole box but it still comes up as unavailable.  Below is the current status.  Some processes are not running, does anyone know how to start these processes? I recently had to reinstall this appliance and restore from backup.  This is how it's been ever since.  Is there something else I should be addressing to resolve my issue?

pru-acs01/admin# show application status acs

ACS role: PRIMARY

Process 'database' running
Process 'management' running
Process 'runtime' running
Process 'ntpd' running
Process 'view-database' not monitored
Process 'view-jobmanager' not monitored
Process 'view-alertmanager' not monitored
Process 'view-collector' not monitored
Process 'view-logprocessor' not monitored

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