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CSCuu44261 - 88xx Line Voice Mail Indicator

jcp408ADP
Level 1
Level 1

I'm posting this thread is to collect feedback regarding bug CSCuu44261 re: 88XX phones do not notify users which lines contain a voice mail without having the line selected. When the line is selected, there is notification of a voice mail (if one exists). Beyond the MWI, users don't have a way to accurately determine which line the voice mail resides on without scrolling through the individual lines. The missed calls counter displayed on the line side is misleading to whether a voice mail actually exists.

All 88XX phones are affected.  However, 8841/45/51/61/65 specifically lack a red 'prompt' voicemail flag.immediately to the right of the line which has been a feature of 8900/9900 series phones since their initial release 5 years ago.

Another way of looking at this is from a CUCM line configuration perspective where the following feature which has been around for 15+ years.

The fact is the 8800 series phones do not do anything at all when the 'Prompt' feature is enabled.  The session button on the right is not related and remains on even when this configuration is set to 'None'.

This is effectively a loss of functionality when compared to 7900, 8900 or 9900 series phones.

The BU-DE says in the bug details 'works at intended' which IMHO is bogus.  

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