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CUCM SIP Trunk Status - No Service

VCsupport17
Level 3
Level 3

Hi Community,

We have CUCM version 11.0.1 and connected using SIP trunk with Expressway Core X8.8.2.

On the CUCM SIP trunk status, its showing No Service.

We are using port 5560 for the SIP trunk with Expressway Core and the SIP status on the Neighbor Zone is showing Active.

B2B incoming call from Expressway Edge --->Core ----> CUCM is working fine utilizing the SIP trunk. But outgoing is not working.

What is the reason why the SIP trunk status on CUCM showing "No Service" but on Expressway Core is "Active".

Thank you.

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