09-18-2016 05:28 AM - edited 03-17-2019 08:07 AM
Dears All
I have an issue with incoming calls but not at all time .
Our Operator ext ( 0 ) ,we have fxo cards with plar 0
sometimes ,when customer from external (PSTN call ) calling our operator they put on hold auto and listen to hold music although operator didn't hold them .
in this case the customer called operator 4 times repeatly and every time listen to hold music .
And the operator told us that he received 4 missed calls at the same time (pushed missedcalls) from this customer's number .