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UCCX Finesse change status to ready after outbound call.

alexgrinberg
Level 1
Level 1

Hello,

Agent complains that sometimes after outbound call the Finesse change status from Not Ready to Ready.

The issue happens only one or two times a day. Most of the time works fine.

UCCX rls 11.0

Any idea what can be the reason?

Thank you

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