cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

Affected Devices Count is incorrect

twylyghtcisco
Level 1
Level 1

Under Active Alerts in SNTC, I am getting disparate counts for actual devices where an alert would be applicable.  

For example, in the first screenshot (Active Alerts - 6907) I have a count far larger than devices in my network.  In the second screenshot (Drill Down - 3433), that count is cut immediately in half without any filtering.  This count is still bigger than the number of applicable devices.  In the third screenshot (Chassis - 703), I finally get an accurate count for what is affected.

What needs to be done to get this these numbers properly aligned?

My thanks in advance for any and all help that can be offered.

EDIT: This issue appears to be germane mostly to Software EoX Alerts.  Hardware EoX mostly appear to be correct (router switchcards appear to be the exception).  PSIRTs are being addressed by a bug.

Who Me Too'd this topic