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SX10 calling but i dont see Video or Audio

Maxie M
Level 1
Level 1

Hello there,

I am a little bit new to Video so i have this issue. I renamed an endpoint (SX10) in TMS and after the update, i started having issues with it. Its a standalone sx10 running TC7.3.7.01c84fd. I have a static NAT on the fortigate firewall (Private - Public). The sip URI is set to the private IP. When i make a call, i can see the video of the remote person and the audio comes through but he cant see me nor hear me. I have tried all i can to fix this but i am having issue. Any help would be appreciated.

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