According to instructions (https://supportforums.cisco.com/blog/12600946/self-service-onboarding-register-get-access-smart-net-total-care-portal#comment-form) I am supposed to post here if an account is not available after 24 hours:
My customer's account has been at the "account setup in progress" for a couple weeks. I only noticed today because I am setting up the smart net collector and need to register and pull do licensing. The CCO account is MIGIBSON
