04-21-2017 03:03 AM - edited 03-11-2019 12:38 AM
Hi Guys ,
Getting this error , its when the user lock the win7 laptop and leave it for some . When the user login back it was found that the anyconnect is not responding and ISE "Client Stopped Responding " counter kept on increasing .
Endpoint Details | Failure Reason | Failed Attempts | Resolution |
---|---|---|---|
Endpoint Id : 98:5F:D3:XX:XX:XX Username : XX:XX:XX:XX:XX |
12938 Supplicant stopped responding to ISE after sending it the first inner EAP-GTC message | 9 | Supplicant stopped responding to ISE after sending it the first inner EAP-GTC message Verify that supplicant is configured properly to conduct a full EAP conversation with ISE. Verify that NAS is configured properly to transfer EAP messages to/from supplicant. Verify that supplicant or NAS does not have a short timeout for EAP conversation. Check the network that connects the Network Access Server to ISE. Verify that supplicant supports and has a properly configured inner EAP-GTC method and user/machine credentials. |