06-20-2017 06:56 AM - edited 03-19-2019 12:33 PM
CUCM version 10.5.x
How do I disable Cisco announcements, "Wait while I transfer your call" and "Thank you for calling"? I have found reference to this issue in this forum and Google'd but without any real solution or even Cisco documentation referencing these announcements. We've had several complaints where the outside caller reaches call handler and presses 1 to be put in queue where caller hears, "Wait while I transfer your call" followed by "Thank you for calling" only for some reason "Thank" is cut off so it sounds like "*ck you for calling". Please help
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