Hi all,
Having an issue getting a console connection into my ASR920.
Using Putty and keep getting the "Unable to open Com port" window...
So, in other words, the Putty window doesn't even open.
All Putty setting are correct i beleive, serial connection and try multiple diff com ports (com1, 2, 3, etc...)
I installed the asr-9xx_usbconsole_drivers and still nothing.
Have tried this now on 2 different laptops. One running Win10 and the other Win8.1.
Both laptops run Putty just fine connecting into everything else (with the rj45 connector cable).
Also am using a USB typeA to typeA cable for the ASR.
Any ideas??? Do I need to order a special Cisco branded USB cable?
Any help is appreciated...this thing is killing me.
