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SPA400 + SPA9000 + SPA501G

halainf
Level 1
Level 1

Hi, I have installed SPA400 + SPA9000 + SPA501G but I have this issues:

- The IP Phone SPA501G is not discovered by the wizard (I have checked the option 66 in the DHCP and more, but every thing is fine), then I had to do the configuration manually. Is working fine to make and receive calls, but is not able to communicate with mailbox in SPA 400.  Initially, the mail indicator was turned off, but once I configured it in the Web access for the IP Phone, is always in red, but is still unable to get communication with it.

- When the call is not answered, is redirected to the mailbox, then, the phone stops ringing and the caller is still receiving the ring tone, until the call is droped. The answer machine is never attending.

- The Caller ID is not working. I have checked in SPA400 the North America caller id method and DCCurrentLimiting is turned Off.

What to do?

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