01-09-2018 02:07 AM - edited 03-12-2019 07:37 AM
Hi,
For one of my collectors/inventories the 'alert processing' emails notifications have just shown all counts as '0' since 9th Dec 2017.
This is an extract from a notification email on the 6th Nov 2017:
Table below displays number of Product Alerts with uploaded inventory:
Total Number of Hardware EOX : 245
Total Number of Software EOX : 55
Total Number of Field Notice : 40
Total Number of PSIRT : 207
From the alert received from the 9th Dec onward, this is what is received each and every time:
Table below displays number of Product Alerts with uploaded inventory
Total Number of Hardware EOX : 0
Total Number of Software EOX : 0
Total Number of Field Notice : 0
Total Number of PSIRT : 0
All uploads show as being processed successfully, and no other issues are observed.
Note that this is only impacting one of our 16 inventories.