01-24-2018 08:43 AM - edited 03-08-2019 07:43 PM
Hello folks. I have an old C170 that is out of contract and end of life. It was working fine for a few years up until this week. I received a few e-mails this morning from the C170 saying "A failure occurred while building periodic report 'Internal Users Daily Report'." SO naturally I go to login to the webGUI, but I get an error:
ERROR RESPONSE ERROR Code 500: Server got itself into trouble: The application raised an exception.
So I am only able to access the CLI. I am not a pro or even intermediate level on these devices, so can someone assist on my courses of action? I did the DISK_USAGE command, but nothing seems too out of wack there.
Services Disk Usage (GB) Quota(GB)
----------------------------------------------------------
Spam Quarantine 0.0 1.0
Reporting 1.5 8.5
Tracking 9.6 10.0
Total 11.1 19.5
I did a reboot on it and it came back up fine. I can ping the device as well. I just can get to the webGUI for easier troubleshooting.
Solved! Go to Solution.