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Sending DTMF tones on CMS/TMS

phifdd4305
Level 1
Level 1

When scheduling a call via TMS adding an audio template with DTMF tone entries the dtmf tones are never dialed. The Intercall conference bridge is dialed but you never hear the DTMF's being dialed so you have to manually enter the DTMF's from an endpoint on the call. I suspect that this might be a legacy Acano x-series limitation and maybe virtualizing the server may resolve but please confirm.

 

CMS (Acano x-series) 2.2

TMS 15.5

CUCM 11.5

SX-series endpoints

DTMF.jpg

 

 

 

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