Hello,
Our organization is doing a phone refresh on about 3300 devices and we've managed to BAT everything except for the controlled devices field under user profiles.
We try to do this through Bulk Administration > Users > Update Users and we use # as the variable to ignore fields.
The issue we run into is that the User ID field is needed to specify control the device but LDAP prevents this field from being "updated" (even though we don't want to change it) and the update fails as a result.
I can't imagine Cisco expects large enterprises to manually do this for every single device so I suspect I'm missing something. Any help would be appreciated!
